Preamble
This Affiliate Agreement (the “Agreement”) is entered into between Playabets MP (Pty) Ltd, a company incorporated in South Africa under registration number 2022/712478/07, with its registered office at Floor 1, FMI House, Ocean Dunes, 2 Heleza Blvd, Sibaya, KZN, South Africa, 4320, and its operating office at Office G06, 11 van der Merwe Street, Mbombela, Ehlanzeni (“Playabets”, “we”, “us” or “our”), and the affiliate applicant (“Affiliate”, “you” or “your”).
This Agreement governs the Affiliate's participation in the Playabets Affiliate Programme (the “Programme”). By applying to, or participating in, the Programme, the Affiliate agrees to be bound by the terms of this Agreement in their entirety.
1. Definitions1.1 Affiliate - means an individual or entity approved by Playabets to participate in the Programme and to promote Playabets' services in accordance with this Agreement.
1.2 Customer - means an individual who registers an account with Playabets via the Affiliate's unique tracking link, satisfies all applicable qualification criteria, and engages in betting activity on Playabets' platforms.
1.3 Net Profit - means total Customer stakes, less payouts, local taxes, deposit and withdrawal fees, void bets, chargebacks, converted bonuses and platform fees.
1.4 First Time Depositor (FTD) - means a Customer who makes their first deposit with Playabets through the Affiliate's tracking link.
1.5 Confidential Information - means any non-public information relating to Playabets' business, operations, technology or the Programme, including Referral Commission rates, Customer data and marketing strategies.
1.6 High Roller - means a Customer identified by Playabets as generating significant betting activity, subject to specific commission arrangements agreed in writing.
2. Affiliate Enrolment and Approval2.1 Application
To participate in the Programme, the Affiliate must submit a complete application through the Playabets affiliate platform. Playabets may approve or reject any application in its sole discretion, without obligation to give reasons.
2.2 Approval
Only approved Affiliates may promote Playabets' services. On approval, the Affiliate will receive access to the affiliate tracking platform and approved promotional materials and must accept this Agreement in full before commencing any promotional activity.
2.3 Sub-Affiliates
The Affiliate may not engage sub-affiliates or third parties to promote Playabets without Playabets' prior written consent. Any unauthorised sub-affiliate arrangement will result in immediate termination of the Affiliate's account and forfeiture of accrued commission.
2.4 Duplicate Accounts and Self-Referrals
Duplicate accounts and self-referrals are strictly prohibited and will result in immediate account termination, forfeiture of commission, and may give rise to legal action.
3. Customer Tracking and Qualification3.1 Tracking
Playabets will track and audit Customer activity using its chosen affiliate tracking platform and will upload daily activity reports to the affiliate platform. Playabets' tracking data is final and binding.
3.2 Customer Eligibility
Customers must comply with South African law and Playabets' terms and conditions. Playabets may refuse, limit or close a Customer account in its sole discretion, including where the Customer is under 18, already holds a Playabets account, or is not a South African resident.
3.3 Non-Qualification Appeals
Where a Customer is deemed non-qualifying, the Affiliate may request clarification within 7 business days of notification. Playabets' decision on any such request is final.
4. Affiliate Obligations4.1 Promotion
The Affiliate must actively and continuously promote Playabets' services in a manner that upholds Playabets' reputation and complies with this Agreement and must provide proof of promotional activity on request. Failure to maintain active promotion may result in the adjustment, suspension or termination of Referral Commission.
4.2 Acceptable Brand Use
The Affiliate must advertise Playabets strictly in accordance with the following (non-compliance will result in immediate termination and forfeiture of commission):
4.2.1 no unsolicited or excessive marketing, including email, SMS or social media spam that may harm Playabets' reputation.
4.2.2 no impersonation of Playabets, its employees or representatives, and no implication of an exclusive or official partnership without express written consent.
4.2.3 No misleading content or deceptive strategies, including guarantees of profit, promotion of “risk-free” betting, encouragement of bonus abuse, or use of unapproved creative materials.
4.2.4 Playabets' trademarks, logos and brand identifiers may not be used without prior written approval.
4.3 Prohibited Advertising Channels
The Affiliate may not promote Playabets through the following without Playabets' express written permission: (a) Google Ads using Playabets' brand terms or misspellings; (b) Facebook, where this imitates or misuses Playabets' brand identity; (c) metadata incorporating Playabets' brand; or (d) any website featuring content aimed at children, or that is pornographic, violent, discriminatory, illegal, or otherwise in breach of intellectual property rights or advertising standards. Breach of this clause will result in immediate termination, forfeiture of commission and may give rise to legal action.
4.4 Creative Materials
The Affiliate may use only creative materials approved by Playabets and may not alter or create its own materials. Requests for additional materials must be directed to the Affiliate's Playabets representative.
4.5 Site Maintenance
The Affiliate is responsible for maintaining its promotional sites and channels in compliance with this Agreement. Neglect causing harm to Playabets' brand will result in termination and liability for resulting damages.
5. Referral Commission5.1 Commission Structure
The Affiliate earns a Referral Commission based on the Net Profit generated by referred Customers, determined monthly by FTD volume, as follows:
First Time Depositors (FTDs) per Month
Commission Percentage
5 – 100
20%
101 – 500
25%
501 – 1000
30%
1000+
35%
The Affiliate's commission tier is reassessed monthly based on FTD volume. Negative Net Profit in each month will not be deducted from a positive Referral Commission, except as set out in the Negative Carry-Over Policy at clause 5.3.
5.2 Affiliate Activity and Reactivation
The Affiliate is expected to generate a minimum of five (5) new Customer registrations attributed to its tracking links in each calendar month. Where the Affiliate fails to meet this minimum in two (2) consecutive calendar months, Playabets may, in its sole discretion, deem the Affiliate inactive.
Where the Affiliate is deemed inactive, Playabets may, subject to applicable law, withhold or forfeit commission accrued during the period of inactivity and/or suspend the Affiliate's account pending review of the relationship. Playabets will endeavour to notify the Affiliate in writing before applying either measure.
Playabets reserves the right to apply this clause on a case-by-case basis, having regard to the Affiliate's history, seasonal factors and overall contribution. A failure to apply this clause in any given instance does not constitute a waiver of Playabets' rights under it.
An inactive Affiliate may request reactivation from the Playabets Affiliate Team. Reactivation is subject to Playabets' review and approval and may require an updated promotional plan, traffic sources, or other information reasonably required to assess future activity. Any commercial terms applicable following reactivation may be reviewed and agreed before the account is reactivated. Commission forfeited under this clause will not be reinstated on reactivation.
5.3 Negative Carry-Over Policy
Unless otherwise agreed in writing, where the total Net Profit from the Affiliate's referred Customers is negative in each month, the negative balance carries over to subsequent months until offset by positive Net Profit.
A separate negative carry-over policy may apply to High Rollers, subject to written agreement. Playabets may revert to the standard policy at its discretion, including for any existing negative High Roller balance. Where the Affiliate is ineligible for commission payment (for example, due to inactivity or termination), any negative Net Profit will offset positive Net Profit carried over from prior months.
5.4 Payment Terms
5.4.1 Commissions are paid monthly on a NET30 basis, applicable to all Affiliates (South African and international), following month-end reconciliation.
5.4.2 Payment is conditional on the Affiliate having referred at least one FTD during the applicable month and the net commission exceeding R1,000; Playabets may approve a lower threshold at its discretion.
5.4.3 Payments are processed following completion of month-end reconciliation and within the applicable NET30 period, subject to banking processing times.
5.4.4 Payment is conditional on receipt of a valid invoice addressed as follows:
Company Name: Playabets MP (Pty) Ltd
Registration Number: 2022/712478/07
VAT Number: 4460309737
Physical Address: Floor 1, FMI House, Ocean Dunes, 2 Heleza Blvd, Sibaya, KZN, South Africa, 4320
Operating Address: Office G06, 11 van der Merwe Street, Mbombela, Ehlanzeni
5.5 Payment Methods
5.5.1 Playabets Account: commission may be paid to a nominated Playabets account, enabling faster payout and withdrawal (recommended).
5.5.2 Bank Transfer: subject to applicable bank charges, for the Affiliate's account; international transfers may incur additional fees.
5.5.3 Cryptocurrency: Commissions may be paid in Bitcoin (BTC) or USDT (ERC-20), subject to Playabets’ approval. Affiliates must provide a valid wallet address, and payments will be subject to network fees.
All payments, including in foreign currency or cryptocurrency, are calculated at the exchange rate applicable at the time of processing and are subject to bank charges, network fees and exchange rate fluctuations, which are the Affiliate's responsibility.
5.6 Unclaimed Affiliate Commission
The Affiliate is responsible for providing all invoices, payment information and supporting documentation reasonably required for Playabets to process commission payments. Where commission is payable, but the Affiliate fails to provide the required invoice or documentation, Playabets will make reasonable attempts to contact the Affiliate to request the outstanding information.
If the Affiliate fails to respond to, or comply with, repeated payment requests for three (3) consecutive months, Playabets may, subject to applicable law, treat the outstanding commission as unclaimed and forfeit the outstanding balance, which may then be reset to R0.
6. Confidentiality and Data Protection6.1 Confidentiality
The Affiliate must not disclose, misuse, or permit unauthorised access to any Confidential Information, including Referral Commission rates, Customer data and marketing strategies.
6.2 Data Protection
The Affiliate must comply with all applicable data protection laws, including the Protection of Personal Information Act, 2013 (POPIA), and must obtain and retain proof of opt-in consent for any marketing database used in connection with the Programme. Unauthorised disclosure or use of Confidential Information or Customer data will result in immediate termination, forfeiture of commission, and liability for any resulting loss.
6.3 Data Requests
Playabets may request proof of opt-in consent or compliance with data protection law at any time. Failure to provide such proof within 5 business days may result in suspension or termination of the Affiliate's account.
7. Termination7.1 Termination Rights
Either party may terminate this Agreement, with or without cause, by written notice to the other by email, effective on receipt.
7.2 Post-Termination Obligations
On termination, the Affiliate must immediately cease all promotional activity and remove all Playabets-related content, including banners, links and trademarks, from its properties. Failure to comply may result in legal action.
7.3 Grounds for Termination
Playabets may terminate this Agreement immediately for reasons including, without limitation: breach of this Agreement; failure to meet minimum activity requirements; conduct harmful to Playabets' reputation or brand; breach of applicable law; or suspected fraud or abuse of the Programme.
7.4 Consequences of Termination
On termination, the Affiliate's account will be closed and the Affiliate will forfeit all existing and future commission, including any unpaid or accrued amounts, regardless of prior Customer activity. Playabets may withhold commission where termination results from the Affiliate's breach of this Agreement.
8. Disclaimer and Limitation of Liability8.1 Service Availability
Playabets does not guarantee uninterrupted or error-free operation of its platforms or the Programme, and no compensation or notice is owed for service disruption.
8.2 Limitation of Liability
To the fullest extent permitted by law, Playabets is not liable for any indirect, incidental, special or consequential loss arising from the Affiliate's participation in the Programme, including loss of profit, data or business opportunity.
8.3 Indemnity
The Affiliate indemnifies and holds harmless Playabets, its affiliates, and their respective officers, directors and employees, against any claim, loss or damage arising from the Affiliate's breach of this Agreement or its promotional activities.
9. General Provisions9.1 Entire Agreement
This Agreement constitutes the entire understanding between the parties regarding the Programme and supersedes all prior agreements or understandings, written or oral.
9.2 Amendments
Playabets may amend this Agreement at its discretion by notice via email or the affiliate platform. Continued participation in the Programme after such notice constitutes acceptance of the amendment.
9.3 Governing Law and Jurisdiction
This Agreement is governed by the laws of South Africa. The parties submit to the exclusive jurisdiction of the courts of South Africa in respect of any dispute arising under or in connection with this Agreement.
9.4 No Waiver
Playabets' failure to enforce any provision of this Agreement does not waive its right to enforce that or any other provision in future.
9.5 Severability
If any provision of this Agreement is held invalid or unenforceable, the remaining provisions remain in full force and effect.
9.6 Authority
No employee, agent or representative of Playabets may modify or amend this Agreement unless expressly authorised in writing by an executive officer of Playabets.
9.7 Assignment
The Affiliate may not assign or transfer its rights or obligations under this Agreement without Playabets' prior written consent. Playabets may assign this Agreement at its discretion.
By applying to or participating in the Programme, the Affiliate acknowledges that it has read, understood, and agrees to be bound by this Agreement in its entirety
Palsar Capital Limited, henceforth referred to as “We” “Our” “Us” provides an affiliate programme to promote our clients on whose behalf We administer and manage the affiliate program. In this policy “affiliate” “you” and “your” refers to the individual entity that has agreed to promote the brands we provide marketing services for, in accordance with this Privacy Policy.
This Privacy Policy is designed to help you understand how we collect, use and safeguard your information.
This privacy policy should be read in conjunction with the Affiliate Programmes Terms and Conditions. By entering into any kind of contract with Palsar Capital Limited, you agree to the contents of this privacy policy. If you do not agree with any section of this privacy policy, you should not attempt to use our service.
The Data Controller is Palsar Capital Limited t/a Raven of Glassworks, 1 Back Turner Street, Manchester, M4 1FR
All queries in regards to this privacy policy should be addressed to the Data Protection Officer at the above address, who can also be contacted directly at compliance@raventrack.com
We collect and process the following data from (and about) you:
We implement effective processes to identify, manage, monitor and report risks and internal control mechanisms. These controls include secure systems and networks, and clear processes for privilege access rights. All data is stored securely.
Our lawful basis for processing personal data include:
We may disclose your personal data to:
All processing of information will be governed by the appropriate data protection laws.
We will not send promotional or direct marketing, inclusive of email, SMS, or automated calls, without first obtaining your specific consent.
The consent requires a positive Opt-In either in electronic format, verbally or in writing. The consent will be clear and specific, granular, separate from other Terms and Conditions, name any third parties relying on the consent, and be easily withdrawable.
We will not transfer Personal Data to recipients in Third Party countries that are outside of the EEA, or are not currently recognised by EU law as having an adequate level of legal protection for the rights and freedoms of data subjects unless:
You may request that your Personal Data be anonymised in the following circumstances:
We will only retain data for the necessary time to complete the task that the data was collected for, or to meet our legal obligations.
You are entitled to a file a Subject Access Request (SAR) to obtain a copy of the personal information which we hold about you. If you wish to receive a copy of this information, please contact your account manager, or the DPO directly, and allow up to thirty calendar days for the information to be collated and provided to you. Please note that your identity will need to be confirmed in order to complete a SAR, which may include the disclosure of other personally identifiable documentation in order to prove your identity (such as a passport scan, or valid proof of address) before commencing with the process.
By using the Raven website, you consent to our use of ‘cookies’. A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information from the browser. We use cookies and the information gained from them to analyse site usage, with this information used accordingly to improve our content and site layout and to remember your onsite preferences.
If you prefer, you can disable cookies in your web browser. The ‘help’ menu on the menu bar of most browsers will have a functionality to disable cookies.
Palsar Capital Limited do not use any automated systems in order to make decisions regarding your account which have any legal effect on You.
Please let us know if you are unhappy with how we have used your personal information in writing to the Data Protection Officer, who will be able to assist further with your complaint or concern. You also have the right to complain to the Information Commissioner’s Office.
This Privacy Policy is kept under continued review by Palsar Capital Limited and can be amended by Us at any time, and without notice to you. Whenever a change is made to the privacy policy which will affect your rights as a data subject, or change the intended processing purposes, then you will be notified directly and asked to agree to the new privacy policy. If you disagree with the changes made to the privacy policy, you retain the right to withdraw consent for future processing, as stated in the introduction to this policy.
This version of the Privacy Policy is effective as of September 20th 2018.