Playa Bets Affiliate Programme Terms and Conditions
This Affiliate Agreement (the "Agreement") is entered into by and between Playabets MP (Pty) Ltd, a company incorporated under the laws of South Africa with registration number 2022/712478/07 and VAT number 4460309737, having its registered office at Floor 1, FMI House, Ocean Dunes, 2 Heleza Blvd, Sibaya, KZN, South Africa, 4320, and operating office at Office G06, 11 van der Merwe Street, Mbombela, Ehlanzeni ("Playa Bets", "we", "us", or "our"), and you, the affiliate ("Affiliate", "you", or "your"). This Agreement governs your participation in the Playa Bets Affiliate Programme (the "Programme"). By applying to and participating in the Programme, you agree to be bound by the terms and conditions set forth herein.
1. Definitions
1.1 Affiliate: An individual or entity approved by Playa Bets to participate in the Programme and promote Playa Bets’ services in accordance with this Agreement.
1.2 Customer: An individual who registers an account with Playa Bets via your unique affiliate tracking link, meets all qualification criteria, and engages in betting activities on Playa Bets’ platforms.
1.3 Net Profit: The total stakes placed by a Customer, less payouts, local taxes, deposit and withdrawal fees, void bets, chargebacks, converted bonuses, and platform fees.
1.4 First Time Depositor (FTD): A Customer who makes their first deposit with Playa Bets through your affiliate tracking link.
1.5 Confidential Information: Any non-public information related to Playa Bets’ business, operations, technology, or the Programme, including but not limited to Referral Commission rates, Customer data, and marketing strategies.
1.6 High Roller: A Customer identified by Playa Bets as generating significant betting activity, subject to specific commission policies as agreed in writing.
2. Affiliate Enrolment and Approval
2.1 Application Process: To participate in the Programme, you must submit a complete application through the Playa Bets affiliate platform. Playa Bets reserves the sole and absolute right to approve or reject applications at its discretion without obligation to provide reasons or feedback.
2.2 Approval: Only approved Affiliates may promote Playa Bets’ services. Upon approval, you will receive access to the affiliate tracking platform and approved promotional materials. You must accept this Agreement in its entirety before commencing any promotional activities.
2.3 Sub-Affiliates: You may not engage sub-affiliates or third parties to promote Playa Bets without prior written consent from an authorized Playa Bets representative. Unauthorized sub-affiliate arrangements will result in immediate termination of your affiliate account and forfeiture of any accrued commissions.
2.4 Duplicate Accounts and Self-Referrals: Creating duplicate accounts or engaging in self-referral activities is strictly prohibited and will result in immediate account termination, forfeiture of commissions, and potential legal action.
3. Customer Tracking and Qualification
3.1 Tracking: Playa Bets will track and audit all Customer activity using its chosen affiliate tracking platform. Daily activity reports will be uploaded to the affiliate platform to ensure transparency. Playa Bets’ tracking data shall be final and binding.
3.2 Customer Eligibility: Customers must comply with South African legislation and Playa Bets’ terms and conditions. Playa Bets reserves the right to refuse, limit, or close Customer accounts at its sole discretion, including but not limited to accounts belonging to underage individuals (under 18), existing Playa Bets account holders, or non-South African residents.
3.3 Non-Qualification Appeals: If a Customer is deemed non-qualified, you may request clarification from Playa Bets within 7 business days. Playa Bets’ decision will be final, and no further appeals will be considered.
4. Affiliate Obligations
4.1 Promotion: You agree to actively and continuously promote Playa Bets’ services in a manner that upholds the brand’s reputation and complies with this Agreement. Playa Bets may request proof of promotional efforts at any time. Failure to maintain active promotion may result in adjustment, suspension, or termination of your Referral Commission.
4.2 Acceptable Brand Use Policies: You must advertise Playa Bets in accordance with the following guidelines. Non-compliance will result in immediate account termination and forfeiture of commissions:
4.3 Prohibited Advertising Channels: You may not promote Playa Bets through the following channels without express written permission from an authorized Playa Bets representative:
Violation of this clause will result in immediate termination, forfeiture of commissions, and potential legal action.
4.4 Creative Materials: You may only use approved creative materials (e.g., banners, HTML mailers, images, logos) provided by Playa Bets. Unauthorized editing, alteration, or creation of materials is prohibited. Requests for additional creative materials must be directed to your Playa Bets representative.
4.5 Site Maintenance: You are responsible for maintaining your promotional sites and channels to ensure compliance with this Agreement. Neglect that causes harm to Playa Bets’ brand will result in account termination and liability for damages.
5. Referral Commission
5.1 Commission Structure: You will earn a Referral Commission based on the Net Profit generated by your referred Customers, as outlined below:
First Time Depositors (FTDs) per Month
Commission Percentage
5–100
20%
101–500
25%
501–1000
30%
1000+
35%
Your commission tier is determined monthly based on the number of FTDs. Negative Net Profit in a given month will not be deducted from positive Referral Commissions unless specified under the Negative Carry-Over Policy.
5.2 Minimum Activity Requirements:
5.3 Negative Carry-Over Policy:
5.4 Payment Terms:
Company Name: Playabets MP (Pty) Ltd
Registration Number: 2022/712478/07
VAT Number: 4460309737
Physical Address: Floor 1, FMI House, Ocean Dunes, 2 Heleza Blvd, Sibaya, KZN, South Africa, 4320
Operating Address: Office G06, 11 van der Merwe Street, Mbombela, Ehlanzeni
5.5 Payment Methods:
6. Confidentiality and Data Protection
6.1 Confidentiality: You agree not to disclose, misuse, or permit unauthorized access to any Confidential Information related to Playa Bets’ business, operations, technology, or the Programme. This includes, but is not limited to, Referral Commission rates, Customer data, and marketing strategies.
6.2 Data Protection: You must comply with all applicable data protection laws, including the Protection of Personal Information Act (POPIA) in South Africa. You must obtain and maintain proof of opt-in consent for any marketing databases used in the Programme. Playa Bets may request proof of compliance at any time. Unauthorized disclosure or use of Confidential Information or Customer data will result in immediate account termination, forfeiture of commissions, and liability for any resulting costs or damages.
6.3 Data Requests: Playa Bets reserves the right to request proof of opt-in consent or compliance with data protection laws. Failure to provide such proof within 5 business days may result in account suspension or termination.
7. Termination
7.1 Termination Rights: Either party may terminate this Agreement with or without cause by providing written notice via email, effective immediately upon receipt.
7.2 Post-Termination Obligations: Upon termination, you must immediately cease all promotional activities and remove all Playa Bets-related content, including but not limited to banners, links, and trademarks, from your properties. Failure to comply may result in legal action.
7.3 Grounds for Termination: Playa Bets may terminate this Agreement immediately for reasons including, but not limited to:
7.4 Consequences of Termination: Upon termination, your affiliate account will be closed, and you will forfeit all existing and future commissions, including any unpaid or accrued amounts. No further commissions will be payable, regardless of prior Customer activity. Playa Bets reserves the right to withhold commissions if termination is due to a breach of this Agreement.
8. Disclaimer and Limitation of Liability
8.1 Service Availability: Playa Bets strives to provide a consistent service but does not guarantee uninterrupted or error-free operation of its platforms or the Programme. No compensation or notice is required for service disruptions, whether during promotions or otherwise.
8.2 Limitation of Liability: To the fullest extent permitted by law, Playa Bets shall not be liable for any indirect, incidental, special, or consequential damages arising from your participation in the Programme, including but not limited to loss of profits, data, or business opportunities.
8.3 Indemnity: You agree to indemnify and hold Playa Bets, its affiliates, and their respective officers, directors, and employees harmless from any claims, damages, or losses arising from your breach of this Agreement or your promotional activities.
9. General Provisions
9.1 Entire Agreement: This Agreement constitutes the entire understanding between the parties and supersedes all prior agreements, whether written or oral, relating to the Programme.
9.2 Amendments: Playa Bets may amend this Agreement at its sole discretion by providing notice via email or the affiliate platform. Continued participation in the Programme constitutes acceptance of any amendments.
9.3 Governing Law and Jurisdiction: This Agreement shall be governed by and construed in accordance with the laws of South Africa. Any disputes arising under or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of South Africa.
9.4 No Waiver: Failure by Playa Bets to enforce any provision of this Agreement does not constitute a waiver of its right to enforce such provision or any other provision in the future.
9.5 Severability: If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
9.6 Authority: No employee, agent, or representative of Playa Bets has the authority to modify or amend this Agreement unless expressly authorized in writing by an executive officer of Playa Bets.
9.7 Assignment: You may not assign or transfer your rights or obligations under this Agreement without prior written consent from Playa Bets. Playa Bets may assign this Agreement at its discretion.
By applying to or participating in the Programme, you acknowledge that you have read, understood, and agree to be bound by this Agreement in its entirety.
Palsar Capital Limited, henceforth referred to as “We” “Our” “Us” provides an affiliate programme to promote our clients on whose behalf We administer and manage the affiliate program. In this policy “affiliate” “you” and “your” refers to the individual entity that has agreed to promote the brands we provide marketing services for, in accordance with this Privacy Policy.
This Privacy Policy is designed to help you understand how we collect, use and safeguard your information.
This privacy policy should be read in conjunction with the Affiliate Programmes Terms and Conditions. By entering into any kind of contract with Palsar Capital Limited, you agree to the contents of this privacy policy. If you do not agree with any section of this privacy policy, you should not attempt to use our service.
The Data Controller is Palsar Capital Limited t/a Raven of Glassworks, 1 Back Turner Street, Manchester, M4 1FR
All queries in regards to this privacy policy should be addressed to the Data Protection Officer at the above address, who can also be contacted directly at compliance@raventrack.com
We collect and process the following data from (and about) you:
We implement effective processes to identify, manage, monitor and report risks and internal control mechanisms. These controls include secure systems and networks, and clear processes for privilege access rights. All data is stored securely.
Our lawful basis for processing personal data include:
We may disclose your personal data to:
All processing of information will be governed by the appropriate data protection laws.
We will not send promotional or direct marketing, inclusive of email, SMS, or automated calls, without first obtaining your specific consent.
The consent requires a positive Opt-In either in electronic format, verbally or in writing. The consent will be clear and specific, granular, separate from other Terms and Conditions, name any third parties relying on the consent, and be easily withdrawable.
We will not transfer Personal Data to recipients in Third Party countries that are outside of the EEA, or are not currently recognised by EU law as having an adequate level of legal protection for the rights and freedoms of data subjects unless:
You may request that your Personal Data be anonymised in the following circumstances:
We will only retain data for the necessary time to complete the task that the data was collected for, or to meet our legal obligations.
You are entitled to a file a Subject Access Request (SAR) to obtain a copy of the personal information which we hold about you. If you wish to receive a copy of this information, please contact your account manager, or the DPO directly, and allow up to thirty calendar days for the information to be collated and provided to you. Please note that your identity will need to be confirmed in order to complete a SAR, which may include the disclosure of other personally identifiable documentation in order to prove your identity (such as a passport scan, or valid proof of address) before commencing with the process.
By using the Raven website, you consent to our use of ‘cookies’. A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information from the browser. We use cookies and the information gained from them to analyse site usage, with this information used accordingly to improve our content and site layout and to remember your onsite preferences.
If you prefer, you can disable cookies in your web browser. The ‘help’ menu on the menu bar of most browsers will have a functionality to disable cookies.
Palsar Capital Limited do not use any automated systems in order to make decisions regarding your account which have any legal effect on You.
Please let us know if you are unhappy with how we have used your personal information in writing to the Data Protection Officer, who will be able to assist further with your complaint or concern. You also have the right to complain to the Information Commissioner’s Office.
This Privacy Policy is kept under continued review by Palsar Capital Limited and can be amended by Us at any time, and without notice to you. Whenever a change is made to the privacy policy which will affect your rights as a data subject, or change the intended processing purposes, then you will be notified directly and asked to agree to the new privacy policy. If you disagree with the changes made to the privacy policy, you retain the right to withdraw consent for future processing, as stated in the introduction to this policy.
This version of the Privacy Policy is effective as of September 20th 2018.