© Playa Bets Affiliates 2025

Terms And Conditions

Privacy Policy

Terms And Conditions

Playa Bets Affiliate Programme Terms and Conditions

This Affiliate Agreement (the "Agreement") is entered into by and between Playabets MP (Pty) Ltd, a company incorporated under the laws of South Africa with registration number 2022/712478/07 and VAT number 4460309737, having its registered office at Floor 1, FMI House, Ocean Dunes, 2 Heleza Blvd, Sibaya, KZN, South Africa, 4320, and operating office at Office G06, 11 van der Merwe Street, Mbombela, Ehlanzeni ("Playa Bets", "we", "us", or "our"), and you, the affiliate ("Affiliate", "you", or "your"). This Agreement governs your participation in the Playa Bets Affiliate Programme (the "Programme"). By applying to and participating in the Programme, you agree to be bound by the terms and conditions set forth herein.

1. Definitions

1.1 Affiliate: An individual or entity approved by Playa Bets to participate in the Programme and promote Playa Bets’ services in accordance with this Agreement.

1.2 Customer: An individual who registers an account with Playa Bets via your unique affiliate tracking link, meets all qualification criteria, and engages in betting activities on Playa Bets’ platforms.

1.3 Net Profit: The total stakes placed by a Customer, less payouts, local taxes, deposit and withdrawal fees, void bets, chargebacks, converted bonuses, and platform fees.

1.4 First Time Depositor (FTD): A Customer who makes their first deposit with Playa Bets through your affiliate tracking link.

1.5 Confidential Information: Any non-public information related to Playa Bets’ business, operations, technology, or the Programme, including but not limited to Referral Commission rates, Customer data, and marketing strategies.

1.6 High Roller: A Customer identified by Playa Bets as generating significant betting activity, subject to specific commission policies as agreed in writing.

2. Affiliate Enrolment and Approval

2.1 Application Process: To participate in the Programme, you must submit a complete application through the Playa Bets affiliate platform. Playa Bets reserves the sole and absolute right to approve or reject applications at its discretion without obligation to provide reasons or feedback.

2.2 Approval: Only approved Affiliates may promote Playa Bets’ services. Upon approval, you will receive access to the affiliate tracking platform and approved promotional materials. You must accept this Agreement in its entirety before commencing any promotional activities.

2.3 Sub-Affiliates: You may not engage sub-affiliates or third parties to promote Playa Bets without prior written consent from an authorized Playa Bets representative. Unauthorized sub-affiliate arrangements will result in immediate termination of your affiliate account and forfeiture of any accrued commissions.

2.4 Duplicate Accounts and Self-Referrals: Creating duplicate accounts or engaging in self-referral activities is strictly prohibited and will result in immediate account termination, forfeiture of commissions, and potential legal action.

3. Customer Tracking and Qualification

3.1 Tracking: Playa Bets will track and audit all Customer activity using its chosen affiliate tracking platform. Daily activity reports will be uploaded to the affiliate platform to ensure transparency. Playa Bets’ tracking data shall be final and binding.

3.2 Customer Eligibility: Customers must comply with South African legislation and Playa Bets’ terms and conditions. Playa Bets reserves the right to refuse, limit, or close Customer accounts at its sole discretion, including but not limited to accounts belonging to underage individuals (under 18), existing Playa Bets account holders, or non-South African residents.

3.3 Non-Qualification Appeals: If a Customer is deemed non-qualified, you may request clarification from Playa Bets within 7 business days. Playa Bets’ decision will be final, and no further appeals will be considered.

4. Affiliate Obligations

4.1 Promotion: You agree to actively and continuously promote Playa Bets’ services in a manner that upholds the brand’s reputation and complies with this Agreement. Playa Bets may request proof of promotional efforts at any time. Failure to maintain active promotion may result in adjustment, suspension, or termination of your Referral Commission.

4.2 Acceptable Brand Use Policies: You must advertise Playa Bets in accordance with the following guidelines. Non-compliance will result in immediate account termination and forfeiture of commissions:

  • No Spam: You may not use unsolicited or excessive marketing tactics, including but not limited to email spam, SMS bombardment, or social media spamming, that may harm Playa Bets’ reputation.
  • No Impersonation: You may not impersonate Playa Bets, its employees, or representatives, or imply an exclusive or official partnership without express written consent.
  • No Misleading Content: You may not use deceptive strategies, including but not limited to promising guaranteed profits, promoting risk-free betting, encouraging bonus abuse, or using unapproved creative materials.
  • No Unauthorized Trademarks: Use of Playa Bets’ trademarks, logos, or brand identifiers is strictly prohibited without prior written approval from Playa Bets.

4.3 Prohibited Advertising Channels: You may not promote Playa Bets through the following channels without express written permission from an authorized Playa Bets representative:

  • Google Ads, including use of Playa Bets’ brand keywords, related terms, or misspellings.
  • Facebook, including any imitation or unauthorized use of Playa Bets’ brand identity or assets.
  • Metadata, including metatag keywords incorporating Playa Bets’ brand or identity.
  • Unsuitable websites, including those promoting content aimed at children, pornography, violence, racism, sexism, or illegal activities, or content offensive to any religion, nation, disability, or sexual orientation, or that violates intellectual property rights or industry advertising standards.

Violation of this clause will result in immediate termination, forfeiture of commissions, and potential legal action.

4.4 Creative Materials: You may only use approved creative materials (e.g., banners, HTML mailers, images, logos) provided by Playa Bets. Unauthorized editing, alteration, or creation of materials is prohibited. Requests for additional creative materials must be directed to your Playa Bets representative.

4.5 Site Maintenance: You are responsible for maintaining your promotional sites and channels to ensure compliance with this Agreement. Neglect that causes harm to Playa Bets’ brand will result in account termination and liability for damages.

5. Referral Commission

5.1 Commission Structure: You will earn a Referral Commission based on the Net Profit generated by your referred Customers, as outlined below:

First Time Depositors (FTDs) per Month

Commission Percentage

5–100

20%

101–500

25%

501–1000

30%

1000+

35%

Your commission tier is determined monthly based on the number of FTDs. Negative Net Profit in a given month will not be deducted from positive Referral Commissions unless specified under the Negative Carry-Over Policy.

5.2 Minimum Activity Requirements:

  • If you fail to generate any new Customer clicks, registrations, or First Time Depositors (FTDs) for three consecutive months, or if your traffic metrics (clicks, registrations, or FTDs) drop by 90% or more compared to your peak performance levels in any prior three-month period, your commission rate will be reduced to 0%, and your affiliate account will be deemed inactive.
  • Peak performance levels are calculated based on the highest monthly average of clicks, registrations, or FTDs achieved in any three-month period during your participation in the Programme.
  • To reactivate an inactive account and restore the default commission rate, you must contact the Playa Bets Affiliate Manager to discuss and agree on a reactivation plan. Playa Bets reserves the right to approve or deny reactivation at its sole discretion.

5.3 Negative Carry-Over Policy:

  • Unless otherwise agreed in writing, if the total Net Profit from your referred Customers is negative in a given month, the negative balance will carry over to subsequent months until offset by positive Net Profit.
  • For High Rollers, a separate negative carry-over policy may apply, subject to written agreement. Playa Bets may revert to the standard Negative Carry-Over Policy at its discretion, including for any existing negative High Roller balances.
  • If you are ineligible for commission payments (e.g., due to inactivity or termination), any negative Net Profit will offset any positive Net Profit carried over from prior months.

5.4 Payment Terms:

  • Commissions are paid monthly, provided you have referred at least one FTD in the month and the net commission exceeds R1,000 for all Affiliates (South African and international). Lower thresholds may be approved at Playa Bets’ discretion.
  • South African Affiliates are paid on or around the 10th of the following month. International Affiliates are paid on or around the 20th of the following month, subject to banking processing times.
  • Payments require an invoice issued to:

Company Name: Playabets MP (Pty) Ltd
Registration Number: 2022/712478/07
VAT Number: 4460309737
Physical Address: Floor 1, FMI House, Ocean Dunes, 2 Heleza Blvd, Sibaya, KZN, South Africa, 4320
Operating Address: Office G06, 11 van der Merwe Street, Mbombela, Ehlanzeni

5.5 Payment Methods:

  • Playa Bets Account: Commissions may be paid to a nominated Playa Bets account, enabling faster payouts and withdrawal options (recommended).
  • Bank Transfer: Payments via bank transfer are subject to applicable bank charges, which are the Affiliate’s responsibility. International transfers may incur additional fees.
  • Cryptocurrency: Commissions may be paid in Bitcoin (BTC) or USDT (ERC-20), subject to Playa Bets’ approval. Affiliates must provide a valid wallet address, and payments will be subject to network fees.
  • All payments, including those in foreign currencies or cryptocurrencies, will be calculated using the exchange rate at the time of processing and are subject to bank charges, network fees, and exchange rate fluctuations, which are the Affiliate’s responsibility.

6. Confidentiality and Data Protection

6.1 Confidentiality: You agree not to disclose, misuse, or permit unauthorized access to any Confidential Information related to Playa Bets’ business, operations, technology, or the Programme. This includes, but is not limited to, Referral Commission rates, Customer data, and marketing strategies.

6.2 Data Protection: You must comply with all applicable data protection laws, including the Protection of Personal Information Act (POPIA) in South Africa. You must obtain and maintain proof of opt-in consent for any marketing databases used in the Programme. Playa Bets may request proof of compliance at any time. Unauthorized disclosure or use of Confidential Information or Customer data will result in immediate account termination, forfeiture of commissions, and liability for any resulting costs or damages.

6.3 Data Requests: Playa Bets reserves the right to request proof of opt-in consent or compliance with data protection laws. Failure to provide such proof within 5 business days may result in account suspension or termination.

7. Termination

7.1 Termination Rights: Either party may terminate this Agreement with or without cause by providing written notice via email, effective immediately upon receipt.

7.2 Post-Termination Obligations: Upon termination, you must immediately cease all promotional activities and remove all Playa Bets-related content, including but not limited to banners, links, and trademarks, from your properties. Failure to comply may result in legal action.

7.3 Grounds for Termination: Playa Bets may terminate this Agreement immediately for reasons including, but not limited to:

  • Breach of any provision of this Agreement.
  • Failure to meet minimum activity requirements.
  • Actions that harm Playa Bets’ reputation or brand.
  • Violation of applicable laws or regulations.
  • Suspicion of fraudulent activity or abuse of the Programme.

7.4 Consequences of Termination: Upon termination, your affiliate account will be closed, and you will forfeit all existing and future commissions, including any unpaid or accrued amounts. No further commissions will be payable, regardless of prior Customer activity. Playa Bets reserves the right to withhold commissions if termination is due to a breach of this Agreement.

8. Disclaimer and Limitation of Liability

8.1 Service Availability: Playa Bets strives to provide a consistent service but does not guarantee uninterrupted or error-free operation of its platforms or the Programme. No compensation or notice is required for service disruptions, whether during promotions or otherwise.

8.2 Limitation of Liability: To the fullest extent permitted by law, Playa Bets shall not be liable for any indirect, incidental, special, or consequential damages arising from your participation in the Programme, including but not limited to loss of profits, data, or business opportunities.

8.3 Indemnity: You agree to indemnify and hold Playa Bets, its affiliates, and their respective officers, directors, and employees harmless from any claims, damages, or losses arising from your breach of this Agreement or your promotional activities.

9. General Provisions

9.1 Entire Agreement: This Agreement constitutes the entire understanding between the parties and supersedes all prior agreements, whether written or oral, relating to the Programme.

9.2 Amendments: Playa Bets may amend this Agreement at its sole discretion by providing notice via email or the affiliate platform. Continued participation in the Programme constitutes acceptance of any amendments.

9.3 Governing Law and Jurisdiction: This Agreement shall be governed by and construed in accordance with the laws of South Africa. Any disputes arising under or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of South Africa.

9.4 No Waiver: Failure by Playa Bets to enforce any provision of this Agreement does not constitute a waiver of its right to enforce such provision or any other provision in the future.

9.5 Severability: If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

9.6 Authority: No employee, agent, or representative of Playa Bets has the authority to modify or amend this Agreement unless expressly authorized in writing by an executive officer of Playa Bets.

9.7 Assignment: You may not assign or transfer your rights or obligations under this Agreement without prior written consent from Playa Bets. Playa Bets may assign this Agreement at its discretion.

By applying to or participating in the Programme, you acknowledge that you have read, understood, and agree to be bound by this Agreement in its entirety.

Privacy Policy

Introduction

Palsar Capital Limited, henceforth referred to as “We” “Our” “Us” provides an affiliate programme to promote our clients on whose behalf We administer and manage the affiliate program. In this policy “affiliate” “you” and “your” refers to the individual entity that has agreed to promote the brands we provide marketing services for, in accordance with this Privacy Policy.

This Privacy Policy is designed to help you understand how we collect, use and safeguard your information.

This privacy policy should be read in conjunction with the Affiliate Programmes Terms and Conditions. By entering into any kind of contract with Palsar Capital Limited, you agree to the contents of this privacy policy. If you do not agree with any section of this privacy policy, you should not attempt to use our service.

Data Controller

The Data Controller is Palsar Capital Limited t/a Raven of Glassworks, 1 Back Turner Street, Manchester, M4 1FR

All queries in regards to this privacy policy should be addressed to the Data Protection Officer at the above address, who can also be contacted directly at compliance@raventrack.com

Personal Information

We collect and process the following data from (and about) you:

  • Your name, company name, address and contact details, including email address and telephone number;
  • Payment details including Electronic transfer address, and payment method owner.
  • A record of any correspondence between You and Us.

Personal information is collected for the following purposes

  • To administer the opening, management, and maintenance of accounts.
  • To enable Palsar Capital Limited to build an accurate profile of our client base and carry out statistical analysis.
  • To contact you for purposes including (but not limited to) sales reports, training, provision of promotional resources, newsletters, and other correspondence.
  • To monitor affiliate activity to ensure your compliance with the terms and conditions of the Active Wins Affiliates Affiliate Programme.
  • To monitor and process payments in relationship to your involvement in this Affiliate Programme.
  • All telephone calls to and from Palsar Capital Limited office(s) may be recorded for training and security purposes.

We implement effective processes to identify, manage, monitor and report risks and internal control mechanisms. These controls include secure systems and networks, and clear processes for privilege access rights. All data is stored securely.

Legal Basis for Processing

Our lawful basis for processing personal data include:

  • To fulfil a contract we have with you.
  • When it is our legal duty to do so.
  • When it is in our legitimate interest.
  • When you consent to it.

Who we share your personal information with

We may disclose your personal data to:

  • Palsar Capital Limited employees
  • contractors working with Palsar Capital Limited
  • regulators, and other legal authorities
  • the brands that you are promoting
  • auditors
  • payment providers
  • fraud prevention and compliance services
  • potential purchasers or investors
  • companies that you ask us to share your data with

All processing of information will be governed by the appropriate data protection laws.

Marketing

We will not send promotional or direct marketing, inclusive of email, SMS, or automated calls, without first obtaining your specific consent.

The consent requires a positive Opt-In either in electronic format, verbally or in writing. The consent will be clear and specific, granular, separate from other Terms and Conditions, name any third parties relying on the consent, and be easily withdrawable.

Data Transfers outside the EEA

We will not transfer Personal Data to recipients in Third Party countries that are outside of the EEA, or are not currently recognised by EU law as having an adequate level of legal protection for the rights and freedoms of data subjects unless:

  • The Processor is certified under the EU-U.S. Privacy Shield Framework.
  • The existence of any other specifically approved safeguard for data transfers (as recognised under EU Data Protection Laws) and/or a European Commission finding of adequacy can be demonstrated.

Data Retention

You may request that your Personal Data be anonymised in the following circumstances:

  • Where the Personal Data is no longer necessary in relation to the purpose for which it was originally collected/processed.
  • When you withdraw consent, if consent is being used as the Legal Basis for Processing.
  • If you object to the Processing and there is no overriding Legitimate Interest or Legal Obligation to continue the Processing.
  • The Personal Data was unlawfully processed.
  • The Personal Data has to be erased to comply with a legal obligation.

We will only retain data for the necessary time to complete the task that the data was collected for, or to meet our legal obligations.

Subject Access Request (SAR)

You are entitled to a file a Subject Access Request (SAR) to obtain a copy of the personal information which we hold about you. If you wish to receive a copy of this information, please contact your account manager, or the DPO directly, and allow up to thirty calendar days for the information to be collated and provided to you. Please note that your identity will need to be confirmed in order to complete a SAR, which may include the disclosure of other personally identifiable documentation in order to prove your identity (such as a passport scan, or valid proof of address) before commencing with the process.

Cookies

By using the Raven website, you consent to our use of ‘cookies’. A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information from the browser. We use cookies and the information gained from them to analyse site usage, with this information used accordingly to improve our content and site layout and to remember your onsite preferences.

If you prefer, you can disable cookies in your web browser. The ‘help’ menu on the menu bar of most browsers will have a functionality to disable cookies.

Automated Decision Making and Profiling

Palsar Capital Limited do not use any automated systems in order to make decisions regarding your account which have any legal effect on You.

Right to Lodge a complaint

Please let us know if you are unhappy with how we have used your personal information in writing to the Data Protection Officer, who will be able to assist further with your complaint or concern. You also have the right to complain to the Information Commissioner’s Office.

Privacy Policy Status

This Privacy Policy is kept under continued review by Palsar Capital Limited and can be amended by Us at any time, and without notice to you. Whenever a change is made to the privacy policy which will affect your rights as a data subject, or change the intended processing purposes, then you will be notified directly and asked to agree to the new privacy policy. If you disagree with the changes made to the privacy policy, you retain the right to withdraw consent for future processing, as stated in the introduction to this policy.

This version of the Privacy Policy is effective as of September 20th 2018.