Playa Bets Affiliate Programme Terms and Conditions
The following agreement is between Playa Bets, referred to as " Playa Bets", "us" or "we", and you, referred to as "you" or “affiliate”, which contains the terms and conditions applicable to all approved affiliates of the programme ("Agreement").
1. Our Rights and Obligations
1.1 Customer Tracking
All Customer activity is tracked and audited by Playa Bets, using the affiliate tracking software of our choice. We reserve the right to refuse, close or limit customers’ accounts and activity as we see fit. All customers acquired by an affiliate are tracked and monitored with daily activity uploaded to their affiliate tracking software. This allows sufficient transparency between Playa Bets and affiliates.
1.2 Customer Qualification
All customers must qualify in accordance with South African legislation as well as Playa Bets terms. Immediate customer refusal will take place for underage players, those who already have accounts with Playa Bets, and players registering from outside of South Africa.
Further investigations may reveal additional reasons for non-qualification. Any non-qualifications can be queried with Playa Bets, but once a final decision has been made, no appeals will be entertained.
1.3 Commission Qualification
Playa Bets will pay a fixed commission initially, provided the affiliate continues to promote our offering. Should we feel that promotion of our product does not continue in the same manner, we reserve the right to adjust the commission paid, which will be effective from the date the change takes place. Proof of promotion may be requested by Playa Bets. Suspension or removal of efforts to promote Playa Bets can result in the affiliate’s commission being stopped.
1.4 Affiliate Program Application
Only approved affiliates will be enabled to run campaigns. Once you have completed the application process it will be moderated. Not all applications will receive feedback, and we reserve the right to contact affiliates at our discretion. All affiliates will be required to accept our terms and conditions prior to running any campaigns.
1.5 Acceptable Brand Use Policy
By agreeing to this affiliate program, you are committing to advertising Playa Bets within the grounds that we deem acceptable for our brand. Below is a list of circumstantial examples that would be considered to be in contravention of our policy.
1.5.1 Spam - Use of unsolicited and/or bombarding strategies which could cause harm to the Playa Bets brand.
1.5.2 Impersonation - Any form of perceived impersonation or assumption of exclusive or official partnership with Playa Bets.
1.5.3 Misleading Content - Any content using deceptive strategy, including but not limited to promise of profit, showing a lack of good faith, promoting betting both sides of a market, limiting risk to claim bonus, or deceptive linking using unapproved creative.
1.5.4 Affiliation - nothing official, with no use of trademarks accepted whatsoever
It is the affiliate’s responsibility to maintain the sites and channels they own. Any neglect that causes harm to the Playa Bets brand will result in possible account closure. If any affiliate is uncertain whether their marketing channels will contravene this policy, they should contact their relevant Playa Bets representative to confirm.
1.6 Prohibited Advertising Mediums
The intention of this program is to avoid cannibalism of specific marketing channels currently utilised by Playa Bets, but rather to expose the brand to channels and sites that otherwise would not be possible without this affiliate program. Explicit examples of prohibited channels for affiliates are:
Google AdWords - Any use of Playa Bets brand keywords, or related brand terms that could impact Playa Bets performance
Facebook - Imitation or use of Playa Bets brand is strictly prohibited.
Meta data - The use of metatag keywords using any of Playa Bets brand or its identity is not permitted.
Unsuitable Websites - any websites that Playa Bets deem unsuitable, including but not limited to content aimed at children, pornography or similar, promotion of violence, racism, sexism or illegal activities, offensive to any religion, nation, disability, sexual orientation, or in violation of any intellectual property or breach of any industry advertising codes and practices.
Any traffic redirected from the above channels to Playa Bets will be considered an immediate contravention of our terms and conditions and the relevant affiliate account will be disabled. If you intend to do this, express written permission will need to be obtained from a relevant Playa Bets employee before commencement. Over and above these examples, we reserve the right to terminate any affiliate agreement that we deem to be in conflict of this policy without warning and effective immediately.
1.7 Sub-affiliates
Unless express, written confirmation has been obtained from a Playa Bets representative, no affiliates shall be entitled to offer any other affiliate or additional parties’ access to run campaigns associated with Playa Bets. This program does not grant any affiliate exclusive rights to promote Playa Bets whatsoever, and unless expressly authorised, no benefit from any additional business gained will be owed to the affiliate.
Duplicate accounts and self-referrals are strictly prohibited. Immediate account termination will be enforced in these cases.
Sub-affiliate agreements need to be negotiated on a case-by-case basis. Please consult your Playa Bets representative for more information.
1.8 Minimum Sign Up Requirement
Should you not refer any funded signups for three consecutive months, your commission rate may be adjusted to 5%.
To revert to the default commission, simply introduce a total of 10 funded signups within the subsequent three months.
Failure to achieve 10 funded signups over a six-month period may result in a reduction of your commission to 0% and the closure of your affiliate account due to inactivity.
1.9 Use Of Approved Creative
In order to maintain Playa Bets brand equity, no creative (banners, html mailers, editorial columns, images and logos) may be edited or altered in any way. Should there be creative that isn’t available that you would like, please consult your Playa Bets representative.
1.10 Confidentiality And Data Protection
By accepting the terms of this agreement, agree to avoid disclosure or unauthorised use of any confidential information relating to our business, operations, or underlying technology and/or the Affiliate programme (including, for example, Referral Commissions earned by you under the Affiliate programme). This includes the protection of any data used in the promotion of Playa Bets, as well as the potential customers marketed to as part of the affiliate program.
Playa Bets has the right to request any proof of opt-in and/or consent relating to databases or users that receive marketing from the affiliate program, in order to ensure any of the prohibitions in clause 1.5 are being adhered to. Any unauthorised use of such confidential information to third persons or outside parties unless you have our prior written consent constitutes grounds for termination. Any costs and damages associated with violation of this will be for the affiliate’s account.
2. Affiliate Commission
2.1 Revenue Share Commission
Commission owing to an affiliate is calculated as a percentage on the net profit of the referred customer. Net profit is defined as all gross monies received by Playa Bets from settled bets, less:
- Any winnings paid out
- Betting taxes
- Applicable VAT or imposed taxes
- Bad debts or fraud
- Returned stakes
- Bank charges exceeding local transaction fees (mostly related to international transfers)
- Voids
- Charge-backs
- Bonuses
- Platform fees
Any positive commission balances owed at the end of the month will be paid, providing a minimum of 1 first time depositor have been referred in a month and the net amount owing exceeds R500. For international affiliates, the threshold is either 1000 ZAR. If there are cases where the threshold needs to be lower, these payments will need to be approved by Playa Bets.
Payment Dates:
Local Affiliates will be paid on or the closes working day to the 10th of the following month.
International Affiliatres will be paid on or the closes working day to the 20th of the following month.
2.2 Payment Method
Affiliates are eligible to be paid through any of the various methods below and will need to send an invoice to Playa Bets which can be generated from within the affiliate platform:
- A nominated Playa Bets account - this is the recommended method, ensuring the fast payout and option to withdraw.
- Bank transfer - please be aware that charges apply and are dictated by the affiliate’s bank account.
Foreign currency calculations will be made using the exchange rate at the time of processing the transaction less all applicable fees, including fixed banking fees to facilitate international payments.
South African affiliates have the option to use an operator account and withdraw via our website, or make use of standard local payment methods like EFT. Due to high transfer fees, international affiliates will need to reach the minimum threshold disclosed in 2.1 before we can release payment.
Any payments require an invoice to be made out to below before that can be released for payment:
Company Name: Playabets MP (Pty) Ltd
Registration Number: 2022/712478/07
VAT Number: 4460309737
Physical Address:
Playa Bets
Floor 1, FMI House,
Ocean Dunes,
2 Heleza Blvd,
Sibaya, KZN,
South Africa,
4320
Operating Address:
Office G06,
11 van der Merwe Street,
Mbombela, Ehlanzeni
2.3 Default Referral Commission Structure
Upon registration, you will be placed on this Default Referral Commission Structure and subject to other sections of this Agreement relevant to Referral Commission, you will earn a Referral Commission based on the tier you fit into (using the below table) determined by the number of First Time Deposits (“FTDs”) in a month. For the purposes of clarity, you can move between the different tiers on a month-to-month basis based on the number of FTDs in each particular month. You will earn the applicable commission percentage based on the Net Profit we earn each month from Customers directed from your website after they open an account with us and wager for money on any of the Playa Bets Websites.
Commission %
20% (5 - 100 Funded Sign-ups)
25% (101 - 500 Funded Sign-ups)
30% (501 - 100 Funded Sign-ups)
35% (1000+ Funded Sign-ups)
If the overall Net Profit is negative in a particular month, this will result in a negative Referral Commission for that month which will not be deducted from any positive Referral Commissions as and when available.
2.4 Negative Carry-Over
2.4.1 Unless otherwise agreed to by Playa Bets in writing, in the event that the total Net Revenue from your referred New Customers is negative for a given calendar month, the negative balance will be carried over from month to month, until a positive balance is achieved (i.e., until such time as the negative balance has been fully set-off against future positive amounts generated by your New Customer referral activity) ("Negative Carry Over Policy").
2.4.2 In the event that you are not eligible for an Affiliate Commissions payment or you are Inactive Affiliate, and you carry over a positive total Net Revenue amount for a given month, any negative total Net Revenue from the following calendar month shall be offset against the positive total Net Revenue carried over from the previous month.
2.4.3 In the event that you are paid Commissions based on Net Revenue and we agree in writing that Sections 15.1 and 15.2 will not apply to you the following shall apply: in the event that the total Net Revenue generated by any High Roller is negative for a given calendar month, the negative balance will be carried over from month to month, until a positive balance is achieved (i.e., until such time as the negative balance has been fully set-off against future positive amounts generated by such High Roller) ("High Roller Policy"). Playa Bets may at any time notify you that the High Roller Policy shall no longer apply and in such instance the Negative Carry Over Policy and Sections 15.1 and 15.2 shall automatically apply which includes without limitation to any negative balance of a High Roller at such time.
2.5 Termination and Consequence
Any affiliates terminated will be required to remove all presence of Playa Bets from their properties. Termination may take place, by either party, with or without reason. Notification of termination via email is considered written and with immediate effect. Termination could occur for various reasons, not limited to those already mentioned.
All approved affiliates will be assumed to have viewed and accepted all terms and conditions within this agreement.
2.6 Disclaimer
Playa Bets endeavours to provide a consistent, always-on service. We, however, do not provide guarantee this during or outside of promotions being run. No compensation or notice is required by Playa Bets to its affiliates in the event of disruption or error of service for any reason whatsoever.
Failure to act on any clauses of this Agreement will not constitute a waiver of our right to subsequently enforce such provision or any other provision of this Agreement at a subsequent stage. No company employees or representatives has any authority to make or to agree to any alterations or modifications to this Agreement or its terms.
Palsar Capital Limited, henceforth referred to as “We” “Our” “Us” provides an affiliate programme to promote our clients on whose behalf We administer and manage the affiliate program. In this policy “affiliate” “you” and “your” refers to the individual entity that has agreed to promote the brands we provide marketing services for, in accordance with this Privacy Policy.
This Privacy Policy is designed to help you understand how we collect, use and safeguard your information.
This privacy policy should be read in conjunction with the Affiliate Programmes Terms and Conditions. By entering into any kind of contract with Palsar Capital Limited, you agree to the contents of this privacy policy. If you do not agree with any section of this privacy policy, you should not attempt to use our service.
The Data Controller is Palsar Capital Limited t/a Raven of Glassworks, 1 Back Turner Street, Manchester, M4 1FR
All queries in regards to this privacy policy should be addressed to the Data Protection Officer at the above address, who can also be contacted directly at compliance@raventrack.com
We collect and process the following data from (and about) you:
We implement effective processes to identify, manage, monitor and report risks and internal control mechanisms. These controls include secure systems and networks, and clear processes for privilege access rights. All data is stored securely.
Our lawful basis for processing personal data include:
We may disclose your personal data to:
All processing of information will be governed by the appropriate data protection laws.
We will not send promotional or direct marketing, inclusive of email, SMS, or automated calls, without first obtaining your specific consent.
The consent requires a positive Opt-In either in electronic format, verbally or in writing. The consent will be clear and specific, granular, separate from other Terms and Conditions, name any third parties relying on the consent, and be easily withdrawable.
We will not transfer Personal Data to recipients in Third Party countries that are outside of the EEA, or are not currently recognised by EU law as having an adequate level of legal protection for the rights and freedoms of data subjects unless:
You may request that your Personal Data be anonymised in the following circumstances:
We will only retain data for the necessary time to complete the task that the data was collected for, or to meet our legal obligations.
You are entitled to a file a Subject Access Request (SAR) to obtain a copy of the personal information which we hold about you. If you wish to receive a copy of this information, please contact your account manager, or the DPO directly, and allow up to thirty calendar days for the information to be collated and provided to you. Please note that your identity will need to be confirmed in order to complete a SAR, which may include the disclosure of other personally identifiable documentation in order to prove your identity (such as a passport scan, or valid proof of address) before commencing with the process.
By using the Raven website, you consent to our use of ‘cookies’. A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information from the browser. We use cookies and the information gained from them to analyse site usage, with this information used accordingly to improve our content and site layout and to remember your onsite preferences.
If you prefer, you can disable cookies in your web browser. The ‘help’ menu on the menu bar of most browsers will have a functionality to disable cookies.
Palsar Capital Limited do not use any automated systems in order to make decisions regarding your account which have any legal effect on You.
Please let us know if you are unhappy with how we have used your personal information in writing to the Data Protection Officer, who will be able to assist further with your complaint or concern. You also have the right to complain to the Information Commissioner’s Office.
This Privacy Policy is kept under continued review by Palsar Capital Limited and can be amended by Us at any time, and without notice to you. Whenever a change is made to the privacy policy which will affect your rights as a data subject, or change the intended processing purposes, then you will be notified directly and asked to agree to the new privacy policy. If you disagree with the changes made to the privacy policy, you retain the right to withdraw consent for future processing, as stated in the introduction to this policy.
This version of the Privacy Policy is effective as of September 20th 2018.